Privacy Policy

PRIVACY POLICY
Last updated: 01/01/206

1. INTRODUCTION

Welcome to The Purple Door (“we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

2. INFORMATION WE COLLECT

We may collect and process the following data:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

Order Information

  • Products purchased

  • Order history

  • Delivery preferences

Technical Data

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (via cookies)

3. HOW WE USE YOUR INFORMATION

We use your data to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send marketing emails or SMS (only if you opt in)

  • Prevent fraud and ensure security

4. LEGAL BASIS FOR PROCESSING (UK GDPR)

We process your data under the following legal bases:

  • Contractual necessity (to fulfil your order)

  • Legitimate interests (to improve services and prevent fraud)

  • Consent (for marketing communications)

5. SHARING YOUR INFORMATION

We may share your data with trusted third parties, including:

  • Payment processors (e.g. Stripe, Shopify Payments)

  • Shipping and fulfilment providers

  • Email and SMS marketing platforms

  • Analytics providers (e.g. Google Analytics)

We only share what is necessary and ensure your data is protected.

6. DATA RETENTION

We retain your personal data only as long as necessary to:

  • Fulfil your orders

  • Comply with legal obligations

  • Resolve disputes

7. YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent at any time

To exercise your rights, contact us at:
📧 sales@thepurpledoor.shop

8. COOKIES

We use cookies to:

  • Improve website functionality

  • Analyse traffic and behaviour

  • Personalise your experience

You can control cookies through your browser settings.

9. DATA SECURITY

We implement appropriate security measures to protect your data, including:

  • Secure payment processing

  • SSL encryption

  • Restricted access to personal data

10. THIRD-PARTY SERVICES

Our website may include links to third-party websites.
We are not responsible for their privacy practices.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
Changes will be posted on this page.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact:

The Purple Door
📧 sales@thepurpledoor.shop